Frequently Asked Questions
How do you select you caregivers?
To ensure that All About You Home Care provides clients with the best care and services possible, we have hired a knowledgeable and experienced workforce. All caregivers have passed a background check, drug test, reference checks and have caregiving experience.
Do you provide care for individuals in assisted living facilities and nursing homes?
Yes, we provide services to clients living in a retirement community setting who require additional attention and/or personalized care.
Do I have to sign a contract?
At All About You Home Care we have a service agreement that outlines our services and fees. However, we are non-contractual so you don’t have to commit to a fixed length of time. You may add, delete, or discontinue our services at any time as long as you provide us with a one week notice.
Does insurance pay for in-home care assistance?
Unfortunately, in-home care services are not covered by Medicare, Medicaid or Supplemental Insurances. We accept Private Pay and Long Term Care Insurance for payment.
What are your rates and minimum hours of service?
Because each client's requirements are unique, we offer free assessments to establish a care plan and determine all options and associated costs.
We will tailor a schedule specifically to meet the needs of your loved ones. We have a four hour minimum.
Who pays the caregiver - you or me?
All About You Home Care handles all of the billing, payroll, taxes, insurance and administrative responsibilities. We employ all of our in-home care staff to ensure the security and convenience you are looking for.
Why should I trust All About You Home Care with the care of my loved one or myself?
All About You Home Care strives to be the leading provider of in-home care services in Alabama. We spend a lot of time getting to know our clients and caregivers. Being locally owned and operated, we offer our clients flexibility and options that may not be available with similar franchised companies.
All About You Home Care also offers the Full Life Guarantee which is:
- We guarantee you satisfaction.
- We guarantee our team is professional, attentive, and friendly.
- We guarantee a tailored plan to meet the client's needs.